Frequently Asked Questions

Frequently Asked Questions

Who can join the Clickfusion Academy?

Anybody can join the ClickFusion Academy. From total beginners, intermediate and already advanced users. Being a part of the Academy is not only about tutorials, it's also about gaining access to exclusive downloads and content. Age is not a number within the Academy. So long as you have your parents consent if you are under 13, to use our website, we're fine with it too. Everyone has the right to learn and our Academy is fit for all ages from age 4 all the way to 100! We already have existing members whose ages range from school to adults and seniors.

Pro users are entitled to Skype support.

Do I need Clickteam Fusion 2.5?

You can join and learn with the Fusion Academy with any version of Clickteam Fusion 2.5. You can join and learn Clickteam Fusion 2.5 with the Free Version, Standard or Developer. If you do not have a copy of Clickteam Fusion 2.5, click here to get the free version or purchase the Standard or Developer version. Either way, free or paid, the investment is totally worth it as you will be developing your very own games in no time at all!

What will I learn at the Academy?

Regardless of how long you have or haven't used Clickteam Fusion 2.5 for, everyone will learn something. Here at the Academy we teach users who are completely new to Clickteam Fusion 2.5 all the way to already-existing and intermediate or advanced users. It doesn't matter what your skill level is, the Fusion Academy is all about learning. As an added bonus, the Academy is not just about learning the academic way. Everyone gets access to downloads sections where there is a plethora of new downloadable content every week. You would be surprised by how many times we have heard even the most advanced user go "Huh, well I never knew you could do it that way!"

How often is the Academy updated?

The Academy aims to produce new material every week. So you will never be without new material to look, watch or download.

What are the Live Streams?

Each week we provide Live Streams which effectively means, Live Tutoring online. So you can sit back, relax and watch a live session and join in too!

What is a Lifetime Membership?

A lifetime membership means you will have lifetime access to the Academy and the content available. Although subject to change, your membership will never change. You get full access 24 hours a day, 7 days a week, 365 days a year!

Is there a free membership available?

Yes. We have a free basic account that has no obligations and no subscriptions attached to it. This is a very basic (free) account that grants limited access to some starter material. This is great for newcomers to Fusion 2.5 and want to test out the Academy. You are free to upgrade your account at anytime and gain access to 140+ professional and expert tutorials, downloads and examples.

What kind of support do I get?

Every member gets full email support for the Academy. Pro members gain exclusive access to the private online forums and Pro members are entitled to schedule Skype sessions.

Is my child safe using this website?

Absolutely 100%. In the Fusion Academy we have a very tight approach to how the website is used. Your child will never have to interact or come into contact with anyone from the website unless you specifically use the message forums. You are more than welcome to disable the message forum feature of the website for your child's account so they do not have access at all. The website is private, secure and no interaction with other members is possible unless you use the forum. Suffice to say, if you have any concerns while your child is using this website, please do not hesitate to email or call us immediately.

Refunds

We offer a 5-day money back guarantee if your account is not used. We provide a digital enrolment to the ClickFusion Academy, as per our terms of service, you are entitled to a full refund if your account hasn't been logged into after creation. We highly recommend you sign up to our Free Account first if you want to see what we offer inside the Student Hub.

We are a School, Club, College or University. Can we still use the Academy?

Sure. We have special discounts for schools, colleges, universities and clubs. We cannot (mostly for security reasons) allow account sharing, so if you require more than one account to the website, please do contact us where we offer huge discounts for academics.

How do you accept payment?

We accept all major debit and credit cards worldwide. Our payment processing is done through Stripe, who also handle all your information. We do not save any information to our servers (except username/passwords). We also take security very seriously and we are protected by SSL (Secure Socket Layer) which means all of your data is encrypted before being sent. Just check for the green padlock on the checkout page. We can accept PayPal but you must contact us prior to signing up or upgrading your account.

Teacher Training and Support

If you are a teacher/school/academic wanting to use Clickteam Fusion 2.5 for your curriculum, we can offer both on-site and online training for you and your peers. Please check out our Teacher Training and Support section first. If you need to speak to us directly, please contact us.

Where do I signup?

Get started straight away with Instant Access using our signup page here.

If you require any other questions or require any further support, please do not hesitate to contact us.